SHIPPING TERMS


Delivery lead-time

For available stock, upon received your confirmed order/s, we will need 5-7 working days to prepare and arrange shipment. A digital notification will be sent to your mobile phone or email with our shipping documents detail so that you are able to track its’ status online. 

If stock is not available, you may call our Customer Service:

Tel No.: +603 3323 9662 from Monday-Friday 0830-1830

or email us (cs@nag.asia) 

to get the incoming stock update. We shall be responding to you within the next working day.


Logistic Partner and Transit Time

Order/s will be shipped using DHL e-commerce. Standard transit time is 2-3 days but subjected to remote areas which may take longer than standard transit time.


Do you ship internationally?

No. We currently only ship within Malaysia.


Order Status/Tracking

Upon shipment arrangement, you will be notified with an email as well as SMS for shipment update and you may trace your order/s via DHL Ecommerce Tracking.


Shipping Rates

West Malaysia – RM10/order

East Malaysia – RM30/order

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